Maya — Terms of Service &
Recruitment Agreement

2.1 The Fee

If a Candidate introduced by Maya is hired by the Client (or any affiliate or subsidiary) within twelve (12) months of the date of Introduction, the Client agrees to pay Meshly Technologies Pvt Ltd a Success Fee.

2.2 Calculation

The Success Fee is calculated as a flat 3.5% of the Candidate’s Annual Fixed Gross Compensation (AFGC) — defined as the fixed annual salary component, excluding discretionary bonuses, ESOPs, variables, or any non-fixed components.

2.3 Every 4th Hire Free

For every four (4) Successful Hires completed by a Client through Maya within a rolling twelve (12) month period, the fee for the 4th hire is waived entirely. This benefit resets after each qualifying 4th hire. Meshly Technologies reserves the right to modify or withdraw this benefit with 30 days prior written notice.

2.4 Scope

The Success Fee applies regardless of the specific role for which the Candidate was originally introduced, provided the hire occurs within the 12-month window from the date of Introduction.

3.1 Proof of Source

The timestamped email introduction generated by Maya is the definitive Proof of Source for Meshly Technologies Pvt Ltd. This record establishes ownership of the introduction and is binding in any dispute.

3.2 The 7-Day Notification Window

If a Candidate introduced by Maya is already present in the Client’s internal database or Applicant Tracking System (ATS), the Client must notify the Maya team within seven (7) calendar days of the introduction. If the Client fails to notify Maya within this window, the introduction is deemed Owned by Maya and the 3.5% Success Fee will be applicable upon hiring.

3.3 Definition of a Duplicate (6-Month Rule)

A Candidate shall only be considered a Duplicate if the Client has had active contact or a recorded entry for that Candidate in their system within the last six (6) months prior to Maya’s introduction. Records older than six months are treated as stale, and Maya’s introduction is considered a Fresh Lead — the Success Fee remains applicable.

3.4 Active Interview Exemption

If a Candidate is a valid Duplicate (per Section 3.3) and the Client is already in an active, documented interview process with that Candidate at the time of Maya’s introduction, the Client may proceed independently without obligation to Meshly Technologies Pvt Ltd — provided they notify Maya within the 7-day window specified in Section 3.2.

4.1 Invoicing

Meshly Technologies Pvt Ltd will issue an invoice on the Candidate’s confirmed first day of employment (the “Joining Date”).

4.2 Payment Terms

All invoices are payable within fifteen (15) days of the invoice date (Net 15). Payment must be made via bank transfer to the account details provided on the invoice.

4.3 Taxes

All fees are exclusive of Goods and Services Tax (GST) at the prevailing rate (currently 18%) and any other applicable government levies. GST will be added to the invoice and is payable by the Client.

5.1 The 90-Day Refund Rule

If a Candidate hired through Maya leaves the Client’s employment — whether voluntarily or for performance-related reasons — within the first ninety (90) calendar days of their Joining Date, Meshly Technologies Pvt Ltd will refund 100% of the Success Fee paid for that placement.

5.2 Conditions for Refund

The refund is applicable only if the Candidate’s exit falls under one of the following qualifying reasons:

• The Candidate resigned voluntarily within 90 days
• The Candidate was let go due to performance issues or not meeting role expectations within 90 days

The refund will not apply if the exit was caused by the Client’s own actions, specifically:

• The role was eliminated or the team was restructured after the Candidate joined
• The Candidate was offered different compensation, responsibilities, or conditions than what was agreed at the time of offer
• The Client initiated a layoff or workforce reduction within the 90-day window
• The Client breached any term of the employment offer extended to the Candidate

5.3 Refund Process

Upon verification of the above conditions, Meshly Technologies Pvt Ltd will process the refund within thirty (30) days of receiving the departure notification. The refund will be credited to the same bank account from which payment was received.